Communication is key to successful Project Management.
If project staff do not know what their tasks are, or how to accomplish them, then the entire project will grind to a halt. If you do not know what the project staff are (not) doing then you will be unable to monitor project progress. And if you are uncertain of what the customer expects of you, then the project will not even get off the ground.
Maintaining open, regular and accurate channels of communication with all levels of project staff and stakeholders is vital to ensuring the smooth flow of instructions from customer to factory floor and sufficient warning of risks and changes to enable early assessment and preparation.
The Information that You Need to Give
As Project Manager, it is your job to keep a number of people well-informed. It is essential that your project staff know what is expected of them: what they have to do, when they have to do it, and what budget and time constraints and quality specification they are working towards.
The Information that You Need to Receive
In order to keep the relevant people informed, you must have regular and complete access to all information about the project: customer needs, objectives, plan, constraints, changes/risks and progress. PRINCE2TM, the government-standard Project Management methodology, suggests that a system of ‘management products’ (documents used to make management more efficient) is set up. With disciplined adherence to a system of regular and focused communication, you will avoid the misunderstandings and delays that so frequently lead to project failure and ensure that all your project staff and stakeholders are secure in their knowledge of what has to be done, and who is doing it.
By: Simon Buehring
If project staff do not know what their tasks are, or how to accomplish them, then the entire project will grind to a halt. If you do not know what the project staff are (not) doing then you will be unable to monitor project progress. And if you are uncertain of what the customer expects of you, then the project will not even get off the ground.
Maintaining open, regular and accurate channels of communication with all levels of project staff and stakeholders is vital to ensuring the smooth flow of instructions from customer to factory floor and sufficient warning of risks and changes to enable early assessment and preparation.
The Information that You Need to Give
As Project Manager, it is your job to keep a number of people well-informed. It is essential that your project staff know what is expected of them: what they have to do, when they have to do it, and what budget and time constraints and quality specification they are working towards.
The Information that You Need to Receive
In order to keep the relevant people informed, you must have regular and complete access to all information about the project: customer needs, objectives, plan, constraints, changes/risks and progress. PRINCE2TM, the government-standard Project Management methodology, suggests that a system of ‘management products’ (documents used to make management more efficient) is set up. With disciplined adherence to a system of regular and focused communication, you will avoid the misunderstandings and delays that so frequently lead to project failure and ensure that all your project staff and stakeholders are secure in their knowledge of what has to be done, and who is doing it.
By: Simon Buehring
Posted in: General
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